Last update: February 26, 2025

1. Introduction

This Privacy Policy describes how Duralift (“We,” “Us,” or “Our”) collects, uses, processes, shares, and protects the personal information of users (‘Users’ or “You”) when using our website accessible at duralift.ca. (“Site”). This policy is designed in accordance with Canada’s Privacy Act 25, hereinafter referred to as “the Act.”

2. Collection of personal information

We collect personal information in various ways, including when you visit our Site, register on the Site, fill out a form, place an order, respond to a survey, communicate with us, or interact with our services. The personal information collected may include, but is not limited to, your name, address, email address, phone number, payment information, and personal preferences.

3. Use of Personal Information

The personal information collected may be used for the following purposes:

• To provide, operate, and maintain Our services, including order processing and managing Your account.
• Customize your experience on the Site and provide you with relevant content.
• Communicate with you, in particular to respond to your requests and provide you with information about our products, services, and promotions.
• Improve our products, services, and website features based on your feedback and suggestions.
• Administer surveys, contests, promotions, or other similar activities.

4. Sharing personal information

We do not sell, rent, or market your personal information to third parties. However, we may share your information with third-party service providers and business partners acting on our behalf and in accordance with our instructions, such as hosting, payment processing, and communication services.

5. Privacy Policy

We take appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes securing data during collection, transmission, and storage.

6. Cookies and similar technologies

We may use cookies, web beacons, and other similar technologies to collect information about Your use of the Site. These technologies help us improve the functionality of the Site, personalize Your experience, and analyze how You interact with Us.

7. Your choices

You have the right to choose how your personal information is collected, used, and shared. You can manage your communication preferences by unsubscribing from promotional communications or changing your account settings.

8. Changes to the privacy policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the Site and the date of the last update will be indicated at the top of the Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at the following address: info@duralift.ca.